Information
Architecture

“The ripples of our designs spread outwards, affecting the work of interaction designers, programmers, authors, and eventually users... As we design the legacy information architectures of tomorrow, we should consider our responsibility to the big here and the long now.”

Rosenfeld and Morville

Information Architecture

Structure

Information provides the solid foundation for web and mobile services. Architecting content to ensure a logical fit and flow of information allows all users to easily engage with your organization regardless of where or how they land on any given page.

Global Context

Today’s market demands an appreciation of different cultures and a clear understanding and respect for their values. When designing for web or mobile, we help our clients look beyond their own backyard, providing context to others the world over!

Plain Language

Acronyms, complex tech speak, and corporate language have a detrimental impact when trying to provide context. Navigating through any web service should be intuitive and simple. Big words don’t impress, communicating clearly does.

Look and You Can Find!

If you can’t find it… you can’t use it! Search comprises nearly every aspect of a person’s interaction with any web service. Whether it’s improving your search rankings on Google, improving search on your own site, or creating a sustainable navigation, we can help.

SERVICES

Search

Wayfinding. Findability. Navigation. Search has many labels, all of which equate to an individuals’ ability to quickly and easily get from one place to another without having to over think the process. The core of Information Architecture is about helping people find everything they need, whenever they need it.

Wireframing

Wireframes are the blueprints for your site. They provide a mechanism for feedback and iterations saving your company time, money, and the opportunity to bring together multidisciplinary teams into the design discussion without overwhelming anyone with technical details.

Card Sorting

Re-thinking your site’s information architecture can be a challenge. Card sorting presents others the opportunity to provide you with an understanding of how and where they would expect to find information on your site. After all, your website is about your organization, but it’s not meant to speak to other experts in your industry.

Defining the "Why" or Purpose

Defining a clear end-state for a project is as important as delineating a clear finish line for any race. If all players have a collective understanding of the goal, the ability to get to the finish is much easier, resulting in a top finish!

Paper Prototyping

Adults learn best when they can experience the lesson and when the problem being solved is of immediate value. Paper prototyping allows all team members to engage with one another and work together towards consensus in finding solutions, while simultaneously reconciling differences.

Content Analysis

Most organizations have published so much information online that it comes across like unstructured data that people have to piece together. Provide greater context to the content being offered by knowing the how, what, and where of the information you already have.

FIND OTHER SERVICES

“People before Pixels” is our mantra. Understanding how to design for your target audience – their values, vocabulary, tone, and interests – ensures a positive experience no matter how they interact with your web or mobile services.

We bring to the table thought leadership from Fortune 500 companies, systemic thinking, and an international perspective that helps our clients learn different ways of approaching problems in the areas of information architecture and user experience.

Jeff Parks has interviewed leaders in design from around the world in addition to presenting at the Information Architecture Summit, Mitel Networks, CHI, Bar Camps, and more. He also leads workshops on information architecture, and user experience via Follow the UX Leader.

Follow the UX Leader is not your typical web and corporate training course. Forget the droning lecture and endless PowerPoint slides! Writing on tables in encouraged, talking out in class is welcomed, and learning is exactly how it used to be when we were kids - hands on… interactive… and fun!