Chief Experience Officer and Principal of Health Care for Mad*Pow Amy Cueva and I discuss the different ways social technologies can conceivably simplify communication flows, enhance access, increase information sharing, and augment timely collaboration, resulting in faster, more informed decisions, improving clinical outcomes. [...]
User Experience Designer Brad Nunnally and I discuss the importance of learning from mistakes to succeed. Brad recently published a brilliant three part article on the subject of failure and how we need to learn from past mistakes to improve processes; problem solve; communicate more effectively with our team; and by extension create better products and services[...]
On today’s show I chat with Content Strategist and Partner at FatDUX in Copenhagen, Denmark Eric Reiss about leadership in the age of information. Eric points out that leadership isn’t about creating a buzz it’s about creating results. In essence a leader is someone you can trust to make a good decision on your behalf.[...]